It just so happens that I've already had issues with my Focus, but
today was baaaad. I was on my way out, got my kiddo strapped into her
carseat and went to start the car. The steering wheel LOCKED into place
and I couldn't get it to un-lock. I'm not a whiz with cars but anyone
can unlock the steering wheel, it's not that hard to figure out. So, I
tried for about 10 mins., called a couple different people and nothing.
I have a 2004 base model automatic Focus. If I lift the tab that's on
the gear shifter and get it into neutral, will this make the steering
wheel unlock? (this suggestion comes from my husband, by the way) I
have read a couple of threads where steering wheel locking = go to
dealership. Lucky for us the quality care center is right up the street
(we kind of live in the country and the dealership is about an hour
away). So am I just looking at having it towed to the dealership or
the care center?
Will the warranty cover this? We just bought this vehicle last year and
got the extended warranty. This is so frustrating!
Lifting the tab on the gearshift console and inserting a screwdriver in
there will only allow you to move the gear shift selector into neutral. If
the steering wheel is not pushing against the steering wheel lock, then the
ignition switch has failed. A common problem on 2000 to early 2003 models
but Ford assured everyone that they had fixed the problem with Ignition lock
failures, guess not.
If its under 3 years old and mileage is less than 36,000 miles it should
still be covered under the original bumper to bumper 3 year /36,000 mile
warranty. You might want to call the local dealer and confirm that it is
If its not covered under warranty a locksmith would be a better alternative
as he will install a more durable lock assembly than the dealer will.
Hope this helps.
It won't be long before you will be saying "we should have bought a Honda
If you can't turn the key at all, your ignition is screwed. You can try
tapping it with your shoe (no joke) to get it to turn, but I'd get it to
a dealer right away.......
Yes it works when you thump it with the palm of your hand as well while
juggling the key in the lock.
But if the car is still under warranty the dealer could refuse to fix it,
using the excuse that you have abused the car by damaging the lock. If it is
still under bumper to bumper warranty Ford will pay for the tow. If its
still under warranty don't mess with it.
The important thing to know is can you turn the ignition key in the lock. If
not, you have a jammed key, common in early Focuses. You could try lock
lubricant or simply wiggling or tapping it.
If the key does turn, the problem is in the steering column, or attached
devices, probably simply needing lubrication and/or alignment. This reminds
me of my 1998 Plymouth Voyager I bought used a couple of years ago. Amazing
what some spray oil did to make everything work like butter.
It certainly should, and you have every right to complain if your dealer
says otherwise. Good luck.
If you do manage to turn the key, don't remove it, it will be a lot
easier to remove the old cylinder with the key in and turned, when I
replaced mine, my brother (a locksmith who did the work) told me to
leave the key in, then he can turn the key, insert a pin and release the
cylinder, other wise he has to drill out the cylinder. So for several
days I just turned the key back half way, enough to open the electrical
circuts, but not enough to release the key.
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