I have a 2000 Focus SE 4dr w/ a 5 speed manual transmission. I recently took it to my so called "Blue Oval Certified Dealer" and had it tested for an idle problem. Here's the issue:
I will be driving down the road and push the clutch in and the engine will continue to idle at 3000rpm, if I press the gas to check for a stuck throttle....it idles higher. (ie. 4000rpm). If I am stopped, then engine often surges to from slightly about 1000rpm's to about 3000rpms.
I took it to the dealer and they tested it and kept it overnight. They had to call the Ford Hotline and speak to some of the engineers at ford. Well, the engineers at ford said that there is NOTHING wrong with the car and it is supposed to do that. There exact words were "This is a characteristic of the car!!" The car was not reading any type of trouble codes etc.... Everything seems fine. The dealer was able to duplicate my problem, but could not find a resolve for it.......then ford said it was supposed to do that!
I know for a fact that it didn't do it for that last 64,000 miles and it shouldn't be doing it now either! The dealer did eat the charges for diagnostic testing....so I didn't get billed.
I called ford's customer relations line....well that was a waste of time. They documented and affirmed that whatever the engineers said...is what they are sticking to. They will do nothing.
Can anyone shed some light on this????
Thanks, Doug
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