My ABS system failed as I was driving the second day I purchased the car! I contacted the dealer in regards to this problem. He suggested I bring the car in for their mechanic to review the problem. I took his advice, and brought the car in. When I brought the car to the dealer, he told me to come back another time! So I left the dealer, and I returned the next day! He had another excuse! He said he would have to keep the car until the repairs were done, and that was a huge inconveinence for me! I had no way to get home if I dropped the car off and I had absolutley no way to pick up the car. So I informed him that i would call him when it was convienent for me. When I called the dealer, he was gone on vacation! So I was then stuck driving a car with failing breaks! The fourth time I contacted them, I talked to a person by the name of Danielle. She informed me that the mechanic was already closed. So I started to get frustrated with this dealer, feeling that I was being toyed with and I had no control over what happened at the time. After the fourth time I had given up because I felt that the dealer didnt want to help me any more, even though the car had a
90 day warranty!I also informed them about gas fumes inside of the vehicle. That's about all the problems with the car that I found out. Not to mension the back right door was jammed when the car was purchased and I found out about the problem later when I had gotten home, and I felt I should have been informed of the problem before the car was purchased. The problem should have been fixed when the problem was found.
June 26, 2005, early in the morning when I couldnt possibly know, the car was taken by the dealer. The General Manager, Dallas, Claimed I never made a payment on the car! Then when he found out his mistake, and realized I did in fact make 2 payments on the car, he was rude and objective when I had spoken on the phone. He told me he would reinstate the contract if I made a payment of $1047.00 and $25.00 a day for storage fee. He yelled and said,"WE TOOK THE CAR BECAUSE YOU NEVER MADE A PAYMENT ON THE CAR." I told him I had proof that I payed the car. I had 2 money orders that could be traced to the dealer. He yelled and hung the phone up in my face!
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Date:8/10/05 11:15pm