On Tuesday, June 24, 2014 11:18:02 PM UTC-4, Joyce wrote:
Blue Link may know, but we didn't until you told us in the other thread.
My advice would be to call the main Hyundai customer assistance number (800
-633-5151) and express your frustrations there. They may be able to influe
nce the people at Blue Link more than you can. At the very least, I'd thin
k they'd be able to contact someone in management at Blue Link to make sure
you at least got a call.
I do tend to agree with Ed, though, that the usefulness is small compared t
o the price. Unless the monthly price is an insignificant amount of money
to you, I doubt you'll think it's worth it.
replying to hyundaitech, Most dissatisfied wrote:
I purchased a new Hyundai Santa Fe in June 2017. Every month my vehicle health
report has told me my anti lock brake system has a problem. After 6 months ,
Hyundai has manipulated the system to say its working. I know this because the
vehicle had a problem on Jan. 21 with 2350 miles on it, and on Jan 26 I received
my monthly health report and everything was working fine. My vehicle still had
2350 miles on it, this is after every month since I bought the car it has told
me there WAS a problem. Hyundai has simply swept me under the rug and refuses
to do anything. Hyundai and Blue link sucks!!!!!!!!!!!!
When the first warning came up did you have the car checked out? What
was the result? Sounds like it may have been an intermittent telemetric
problem. To say the system was manipulated is just BS unless you have
some more information.
replying to Ed Pawlowski, Most dissatisfied wrote:
No bs. I have put my vehicle in for service every month for up to 10 days. I
have a file 2” thick on conversations with Hyundai and recordings with Blue
link. Hyundai just won’t deal with my problem and they have worn me down. At
least my last Blue link has said my brakes are working and State Farm will have
to cover me again. You see , they told me not to drive the vehicle also.
Thanks for your concern
On Tuesday, June 24, 2014 9:18:01 AM UTC-4, Joyce wrote:
I purchased a 2014 Tuscan Limited in January. My Bluelink remote service ha
s never worked. I'm now dealing with Hyundai to get them out of my current
lease and into a car that actually has working features. They've sent multi
ple engineers out to look at my car and can't find the problem. The dealer
in my area has had 4 cards of different models having the same issue. Bluel
ink sucks and I'm starting to think Hyundai is just as bad!
I never found OnStar to be worth the money either. BlueLink has a few
good features, but not worth the price. The remote start was a PITA as
you had to turn on your phone first, then be sure the doors were locked,
then finally send the "start" signal. I had a regular remote start
installed and it works well.
Yes, pretty hard to use your phone if it isn't turned on. Shame on GM
for not making a way for OnStar to read your mind and turn your phone on
for you when you think about starting your vehicle. How could they have
I can start with my key fob if in range, but I can start from anywhere
with my iphone or ipad. :-)
By the time I turned on the phone, started the app, enter the pass code,
then started the car, the fob starter would have it up to temperature.
I like to keep the number of steps minimal at 6 AM. Push a button for 3
seconds and it starts. And it does not cost $200 a year.
I have navigation in my car. They have a method that allows yu to use
your computer to search for POI when planning a trip, then they can be
sent to the car to add to the address book. Nice feature, but that is
another $100 a year. Sorry, but I'm not paying $300 when most features
I'd not use.
The phone and ipad app isn't meant to replace the fob when you are in
fob range. My office is WAY out of fob range from the parking area, but
not out of range of cell towers and satellite. They give you two tools
for two different situations. Works for me.
Both is good. BlueLink does not give you a fob though, just a clunky
way to start. At work my car is just outside my window so I can almost
throw the fob at it. Not sure what the real distance is, but they
advertise like a 1/4 mile or something outlandish under perfect conditions.
replying to Ed Pawlowski, James P Bergeron wrote:
On Star at least works. I've used mine many times but Blue Link is definitely
crap in our 2015 Genesis for multiple reasons. The Hyundai people open a case
for you and tell you to take it back to the dealer who blames the smart phone
for the system that won't work. It's a joke all the way around. Avery expensive
joke at that.
This thread started back in 2014. I've since traded my Sonata for a
2015 Genesis. An aftermarket remote starter is still a good idea. Push
of a button and in seconds the car is running.
My new car came with a yer of BlueLink. It still takes a longer time to
start the car than just a fob. This time though, it has been far more
reliable and has not missed a start yet. It also has features like
turning on the defroster, adjusting the temperature.
BlueLink is fine sitting in the house and can easily take a couple of
minutes. Leaving the grocery store checkout it is easier and faster to
just push a button and it is running.
Blue Link with navigation has a handy "send to car" feature where you
can plan a trip at the computer or phone and once you find a
destination, you can send it to the car for when you make the trip.
Full package is till pricey at $300 though.
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