I looked for about 30 mins for the oil filter. The owners manual didn't help at all. So I called the dealer and they told me the 1st oil change was free, and my salesmen should have told me so. I told them it took me 2 months to get the owners manual from him. I'm sure he should care less about the free oil change. When I get there they show me the coupon book they give out. They give free oil change if you get your services done there (plus 15% off). I guess its not a bad deal. Anyway I asked where the service guy where the oil filter was. He got a real attitude and told me under the car. I said you mean you have to get under the car. He said yeah. I said I looked under the car. He said there is a plate you have to remove 1st. I said oh no wonder I could not find it. I said what is there like 4 screws holding it in like the cover on the motor? He said no I think there is 6 . and with that he drove my Tucson in for service. I can't believe the attune of the Hyundai people. It started with the sales guy and now the service dept. So needless to say I won't be taking my Tucson back there. So does anyone know anything about the plate I have to take off to get to the oil filter? Thanks .
- posted
17 years ago