Dear Friends,
Our company
I need your help, in the form of INFORMATION to help build a case against Jeep to motivate them to replace the engine. I am looking for other informatin and problems that can substantiate known problems with the engine, catalytic converter, or ignition system.
Today, multiple calls to the dealer and their 1-800-992-1997 service center have, predictably, resulted in nothing. Just a cold "its your problem and this call needs to end."
HERE IS HOW YOU CAN HELP ...
I think Jeep had problems with that engine and is keeping it quiet. I need information to be armed agains those who say no at Jeep.
I have learned that engine was only in production for that one model year (highly unusual given the costs for designing and tooling up for production). Unlike other engines, for this Jeep doesn't sell complete engines for replacement, only short block and head. The (non -Jeep) repair shop where the vehicle was towed was shocked at that. They speculate that the blow up was caused by a problem in the catalytic converter -- perhaps an explosion there and back pressure causing another explosion in the cylinder.
WHAT do you in this group know about this engine? Are there any recurring problems or symptoms?
Are there any known problems with the catalytic converter?
WHAT hot buttons do you recommend pushing to motivate Jeep's management to settle?
HOW does Jeep approach situations like this? HOW to get over the moat
What other ideas do you have that might explain why a piston would suddely explode?
Am I off base here? Am I wrong to expect that it is unusual for an engine to explode? Am I wrong to think that its Jeep's responsibility to fix their product under these unusual circumstances?
Thanks for your help. Paul