TJ Differential Problem - Advice

I read in the newspaper several years ago that Chrysler Corporation gave the owner of one of their minivans a new transmission at 60,000 miles. The owner wrote Chrysler and said that it didn't seem right for a transmission to fail with that few miles. Somebody high up in the corporation agreed, and the owner got a new transmission. That was under different ownership though.

Earle

hi earle, customer service like that is a true rarity. when it was determined that the 3.0 head gaskets were faulty, toyota replaced many 3.0 v6 engines that had over 100,000 miles on them. voluntarily. here is just one example.

Guess that's why Toyota is consistently top of the customer satisfactions surveys.

Dave Milne, Scotland '99 TJ 4.0 Sahara

ive owned more toyotas than i have jeeps and while i prefer a jeep over anything, i think every manufacturer could benefit by adopting toyotas customer service guidelines.

Define "anything." It's too bad that they stopped selling FJ40s in the United States, isn't it?

Earle

i would rather drive a swb jeep than any other vehicle on the road. it would be fun im sure, to play around with a viper or another comparable exotic car but when that excitement passed id want my jeep again.

they were fine vehicles. have you seen the modern fj40 concept?

Same here.

Me, too.

Besides, if there really was an automobile price war, Toyota would win. They could afford to give away every third car they sell. Toyota has 55 billions in Cash. No other automotive OEM can claim that.