Ordered the U/J Propshaft nut tool from them a few days ago but next day got an email from them saying they will be late delivering them as they currently had no stock. Anyway, the tool didn't arrive soon enough for me and I did the job without it (again!) which was obviously awkward going.
Anyway, they've just phoned me up and said the chap who makes them is away on an expedition in Africa and they won't have any more stock until mid-April. I still want the tool, so left it on back order and then thought "That's the first time, in a long time, that any company's got back to me to explain and even ask if I want to cancel the order!."
I guess their 'excuse' could be a line, but wtf, they called me before I called them and they sounded genuine, so, big up for Difflock.com, good service deserves a little praise. ;)