Discovery unreliable, Customer Care no use...

Thanks to everyone for your thoughts.

Just a few points arising:

- It is clear that earlier Disco's are pretty good - it is the later Discos which rely heavily on electronics which can go badly and persistantly wrong

- I'm not a nit-picker or a whinger. My problem with this car if it is persistantly unreliable, then so am I.

If I can't do my job reliably, I lose customers. I've never before experienced unreliability (or difficulty getting problems fixed) on this scale with any other make of car.

- I've tried 4 different Dealers. They are all the same. They say "no fault codes stored" to whatever the latest problem is and give me the car back.

- The car is 2 years into its 3 year warranty, and for warranty items I have no choice but to go to a main dealer.

- LR customer care are unbelievably unhelpful. They appear to have no ability/inclination to resolve problems.

The upshot of all this is a car which is unreliable and the local main dealer (who I get on very well with, and appear to be doing their best) has given up on trying to fix it!!!!!!

And would you believe this - I asked them to give me a price to buy the car off me and they declined! (well, I can't blame them. The new owner would wind up with the same problems. Maybe they hope I'll sell it somewhere out of their region!)

All motor manufacturers are bound to honour their warrantys EU wide if they are serviced as described above under european law introduced at the ned of last year. You have the law on your side.

Agreed - you shouldn't have to put up with that kind of treatment.

Not true - see my other post.

On or around 9 Oct 2003 07:08:27 -0700, flying snipped-for-privacy@yahoo.co.uk (Flying Doctor) enlightened us thusly:

You may be able to threaten LR legally about it. I have no expertise, but there are things like the sale of good act and they are the ones who put a

3-yr (what mileage?) warranty on it. There's probably some sort of contract implicit in that, which they may be in default of.

alternatively, threaten 'em with big-time publicity if they don;t get their act together.

On or around 9/10/03 6:30 pm, Exit using , in article ID fXghb.88192$ snipped-for-privacy@news-lhr.blueyonder.co.uk, scribbled:

That law has only *just* taken hold though (01/10/03 was the date by which all manufacturers had to abide by it, and you can be sure the LR were amongst the last....). Things should improve now....

Tried that - you *have* seen my bonnet I trust????

Really? I told my franchised LR dealer it came in at the end of last year and he bought it! :)

Precisely why I never want to own any car manufactured after 1980 unless I were rich enough to change the car whenever the tyres get worn.

One of the reasons for geting rid of my previos car was an intermittent electrical fault that would only ever manifest itself when you least wanted it to.

My series 3 might be noisy, draughty and thirsty but I doubt if it will ever succumb to any mysterios and unfixable faults. I even have a starting handle.

On or around 11/10/03 10:35 am, Larry using , in article ID bm8jfd$jce30$ snipped-for-privacy@ID-129032.news.uni-berlin.de, scribbled:

Interesting point there. Is this a bit of the AS kicking in? I reckon if they ever stop making the Discovery (I hope not!) I'd always want at least one in my collection! You probably know what I mean, Larry?