I didn't actually 'do' anything to anyone, I thoroughly hate any form of violence (generally) - but I did once shout at a builder very senselessly, violently and somewhat brutally. Charlottes' interpretation to any prospective contractor may very well be a case of them 'hearing' something she isn't actually saying ;-)
The original builder to whom I vented my anger was three days late because he was a bone idle useless b4rstard (you did ask).
Martyn