Sureterm direct breakdown cover - problems

Aug 08, 2005 15 Replies

Hi all, Just want to make you aware of this in case you have fallen into this trap. I have just been on the phone to sureterm, to renew my insurance and to continue with their breakdown cover. Credit card details handed over and then i was told - your landrovers a pick up isn't it? - yes i said - well it's not covered under the breakdown scheme!!!!!



Apparently they have changed people this year, and they now clasify truck cabs as comercial vehicles and therefore arn't covered! if i put a full roof back on i am - how daft is that?



I have asked their Andrew Misseldine to ring me - as his name is on the bottom of the documents they sent me stating that this cover is available to "ALL" vehicles, including Classics. i am still waiting for the call!



So if you have a truck cab and bought their breakdown insurance since the new year - you are not covered. if you change your roof to a truck cab - you are not covered.



Be warned



Gary Harrison



How do they feel about a home-made steam-roller conversion to the rear axle.... ;-)

I changed to them from Frizzel and saved £40 but it wasn't worth it because along with the saving came a reduction in cover and limited mileage. They later sent me a letter saying as my cotreon insurance was due soon would I like a quote? which caused me to piss myself laughing that's the worst spelling of Citroen I've ever seen.

No, that's the worst spelling of Mitsubishi you've ever seen.

:-)

DaveP

where else can i go for a quote for my hybrid, that would include breakdown cover, any ideas?

cheers

gary

Gaza wrote:

My 101 is covered by my RAC membership (and they've never quibbled on the many callouts !)...

Insurance is with, ahem, Sureterm Direct....

S'pose telling them to f*ck off didn't occur to you?

On or around Tue, 09 Aug 2005 18:00:22 +0100, Tim Hobbs enlightened us thusly:

I gather the AA are likely to up the membership fee if they judge that you're using them instead of vehicle maintenance, OWTTE.

On or around Mon, 8 Aug 2005 20:57:13 +0000 (UTC), Gaza enlightened us thusly:

angon, angon, a hardtop is a commercial as well. Mine says "light commercial" for body type and "historic vehicle" for taxation class.

Been trying to find out if it has to have seatbelts fitted, and by 'eck, the regulations are difficult to read.

I have decided it can have black number plates, so a nice set of pressed ally black and silver have duly been orderd from this lot:

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(no connection, but they seemed OK last time I used 'em, alhtough they did seem to get confused by me wanting several rear plates in different sizes and numbers. A few moments thought would have told them that I have several trailers and more than 1 towing vehicle...)

dunno how they get round the rules, but they'll supply any plates, including up to date ones. I suspect they're all "show plates" "not for road use", or something. Some of them obviously are, which doesn't of course stop people.

Interesting point, I am with the RAC in addition to my insurance cover with inter partner assistance (whoever they are)

When I called the RAC out on Christmas day to extract me from the hedge, they told me that I may well have to foot the bill myself if it involved lifting as that isn't covered by the regulations, however in the event they did not charge. I suppose that was down to the discretion of the garage that actually handles the call out.

The RAC on the other hand give you a discount if you don't call them out over the year. In fact I still got a reduction this year even though I did, maybe I am just a lucky sod.

Who knows whats what?

Wasn't the 109 station wagon supposed to be a bus because it had 12 seats ? (not counting how many can climb onto the roof)

so Austin Shackles was, like...

Also try

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for black/silver and
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for the rest. Both seem to know ways round the "rules".

Just for info - i have changed to Firebond - it cost me the same as Sureterm but it's fully comp not TPFT and the breakdown cover is ok if it's got a truck cab - cos i asked!

result.

cheers

Gary

Gaza wrote:

On or around Wed, 10 Aug 2005 20:48:17 +0100, "Richard Brookman" enlightened us thusly:

well, mine arrived this morning, not bad service. Edward II now resplendent in black-and-silver, and a collection of trailer plates to sort out.

My first RAC renewal went up by £30. When I queried it they told me my first cost had included an 'introductory discount'. When I told them I didn't care for their £30 loyality tax they suddenly changed their quote...

It pays to argue...

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