A new customer today, VW Passat, it needs new rear pads which the owner had bought, he had then engaged the services of a trainee mechanic who had failed to fit them, which was when I was called in:
Both rear calipers have been literally wrecked by someone using stilsons and a bar and a hammer to try to push the pistons back, and one brake pipe snapped.
Hopefully two new calipers and a pipe will get it going again, I said that the owner should make a claim against the oaf that did it. However, since the Bank of Dad is paying, perhaps he won't.