On my answering machine, about once a week, I have a truncated message telling me that the warrantee on my car is about to expire and offering to extend it. (Obviously, it will do no good to "Press 1.") Today, I got a call from a live person, seemingly a trainee. She had no idea what a Studebajer was nor even that they wouldn't extend a warrantee on a 40+ year old car. I kept asking to speak with an advisor and repeaating that this was a Studebaker that was older than she was, but the "Warrantee Advisor" ws always busy. She was not happy with the identification number that I gave as it didn't have seventeen characters and wondered why I couldn't tell her how many miles on it. I was able to explain the condition of the car, though. Soon it became clear that she was a trainee and that there was an instructor there, too. Eventually, after several pauses for consultation, she just said that they would be unable to add my car and said goodbye. I wonder if this is the last of these calls - but doubt it.
- posted
15 years ago