Known Faults

These known faults are known as "Service Bulletins" Most decent garages have software which lists these bulletins. You may want to try a web search for "automotive service bulletins"

Try this:

I don't think you understand how the automotive industry works (:

Here's what I've been able to figure out, and if anyone else can correct/amplify, please do.

1. The only latent defect that the dealer absolutely has to fix is a mandated recall defect. The only thing that comes to mind was a Legacy issue with corrosion possibly causing broken springs. There was also something about brakes and very cold weather.
2. The dealer has a list of service bulletins. The items covered in these bulletins are usually recurring problems. The bulletins serve as a troubleshooting guide and as a supplement to the maintainace manual. Usually the dealer will not fix any of these issues under warranty without a symptom and he will not fix them free of charge outside of warranty. There is no way that you will get the dealer to go through all the service bulletin items that refer to your model car.

The service bulletin items are often referred to as known faults. The fact is that Subaru, or any other car maker for that matter, is not obligated to repair a latent defect during the warranty period. Not until the defect manifests itself do they have to repair it. Likewise, they have no obligation to repair a latent defect that manifests itself outside the warranty period. IANAL. See a real one for legal advise.

Now dealers have been known to be somewhat flexable with this policy. But to get them to show some flexability, you'd best have a clear idea of how you've been wronged and what you want. Being a good customer in past helps too.

Local Honda dealer in my area was kind enough to print a couple out for me when I had the problems mentioned. Of course, the repair was up to me to do but at least they printed out the issue and how it was to be resolved. Most dealer parts depts. will do this if you specifically ask them about a particular issue. I'd think you'd have to buy the guy or gal a beer or two to get them to print out every issue for a certain model.