CoastalETech Is Not Responsive

Yes, they publish their phone numbers. Address, too.

If anything, this points out how sloppy they are about their web site.

But this sloppiness is not unexpected, given how sloppy they are about their business overall. Had you asked beforehand, I could have told you all of what you said and you would have been prepared.

They have great products, but absolutely lousy service--to the point where it's almost not worth putting up with just for the products.

There's no "overnight" shipping; oh, sure, they'll put it in for overnight, but only when they get around to it--maybe two, three, four weeks after your order.

I had to call and push the issue for my order. They made some excuse, and shipped it out that day.

But everyone who has ever done business with them knows all of this. It's not that you won't get your order. But you have to call, push, and follow the whole thing through yourself.

Yep. They suck in how they deal with the public. No question.

Thanks for the posting Elmo. After searching these groups, I really was beginning to think I was the only one experiencing this poor customer service. I guess I am one of the last people to find this out. :) Now that you have pointed me to their phone number, I'll try to give them a call and push/prob/etc. to try to get them to ship my order sometime this year. Thanks again! -- Dave