Quality

Twice in the last two months I have to go to the dealer for repairs on my 07 certified SE Camry. Now the drivers window is in danger of breaking. I have had four new Japanese cars since 1996 and this is the first one I have ever brought back for a warranty repair. The only other time was an emissions recall on a Maxima. Is Toyotas quality going down? Ron

Reply to
ronbon
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I don't think so but I did learn the hard way that at least at Lithia, 'Toyota Certified Used Vehicle' is NOT an endorsement by Toyota at all. It's strictly a dealer thing. Was your '07 SE Camry Toyota Certified by the dealer, or is it a truly certified vehicle by the manufacturer? Something worth noting for sure...

Reply to
mrsteveo

But the warranty is provided by Toyota. The OP Should have gotten (or will get) a card in the mail for a 7-year,

100,000 mile warranty. Not only that, but it's an '07, so it still has the remainder of the 36 month/36,000 mile original warranty.

Since the 'Certified' warranty doesn't kick in until the MFG's warranty expires, and, since it is CONCURRENT, the OP has a warranty period of 7 years or 100,000 miles on his car.

And you're right...'Certified' is a bit of a sham, depending on the dealer. Dealer I was working for, the original owner stuck by the 'Certified' program; all the tires matched, had good tread, fresh oil, everything checked, etc.

After the sale of the dealership? "Send it to the detailing shop and have them slap a "Certified" sticker on it."

One of the reasons I left...

Reply to
Hachiroku

Wrong. The program is run by Toyota. The dealers act as their agents, of course.

But the cars are called by Toyota "Toyota-certified," not "dealer-certified."

There is also a 7 yr / 100,000 mi power train warranty (7 years from the original purchase by the original owner) from Toyota.

If it is a Toyota certified car, like the 1,500,000 other Toyota Certified cars, then it was certified by Toyota, with the dealer acting as the agent.

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GM has a similar certfication program. In one case, there was a crash, resulting the good half of two cars welded together. The buyer of the certified car noticed that the paint was different on the front and back of the car. So he took it to a mechanic who said the car was two cars welded together. One of the inspection items is that the frame never had any major damage. Oh well. And another is the Carfax (or similar) report.

Anyway, while the dealer does the work, Toyota does the actually certification (with the dealer acting as the agent, no doubt).

Jeff

Reply to
Jeff

If I am not mistaken, that is a 7 yr/100k mi power train warranty, not a full warranty (once the 37th month starts or there are more than 35999 miles on the vehicle).

Reply to
Jeff

Ya know, I believe you are correct!

Reply to
Hachiroku

Incorrect. The warranty was not provided by Toyota. It's a 'private' warranty offered by Lithia. Of course when they sell you the car, they don't exactly elude to you 'Toyota Certified' means 'Lithia Certified' but in reality, Toyota didn't certify anything. It was a dealer certification.

At least that is how Lithia operates. Other dealers may be different...

Reply to
mrsteveo

Perhaps they subcontract from Toyota or pay Toyota a licensing fee. In the end, if it is a Toyota certified used car, Toyota is responsible for repairs. It is a Toyota program.

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That doesn't mean that Lithia doesn't have Lithia-certified used cars than are certified in a program seperate from Toyota's certification.

Jeff

Reply to
Jeff

The 2007 Camry has many (not all) dissatisfied owners, LE, SE, XLE, New or Certified Pre Owned.

Welcome to the 2007 Motor Trend Most Complained Car of the Year.

Reply to
EdV

Which cleaners did you get taken to?

*MY* warranty came directly from Toyota, with cards marked with Toyota contact numbers, etc.

If you got anything less then a Toyota warranty, you got shafted...

Reply to
Hachiroku

Are we to assume the buyer did not notice the "Branded" Title that said it was reconstructed. No manufacturer or agent would warrant a car that was salvaged

mike

Reply to
Mike Hunter

Toyota was number one in recalls in 2006 and is number one so far in 2007, if that is what you mean. As to initial quality surveys reports, from numerous sources of owners of 2006 vehicles, Toyota via Lexus was number one in only one category. Domestics and the Koreans were number one in all of the other classes.

mike

Reply to
Mike Hunter

You may assume whatever you like.

My mistake. It was a Monte Carlo, not a Malibu.

Jeff

Reply to
Jeff

It's a Toyota warranty. That's not the point. The point is its a pain in the ass to goto a dealer, any dealer, and spend hours waiting, readind a book, wandering aimlessly around a showroom. I was dumb enough to buy a new Audi years ago, a fifty mile round trip to the dealer. Wait two hours, sometimes longer, for an electrical problem, never got fixed. Leave the dealer, light goes on two miles later. I left the brake light warning on for 50,000 miles just as a reminder if I ever got stupid enough to think about buying a German car again. Ron

Reply to
ronbon

Same with me and an '85 Jetta, but in my case it was the stack of work orders on w two year old car that was 4 times the size of the stack on a 6 year old Corolla...

Reply to
Hachiroku

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