----snipped---------from e mail i rcsd from "gang of 70
group------these folks are managing the neg w/volvo over the defective
throttle bodies......some url's and e mail contact info.....--------
Good morning gang of 70 plus,
One of our members put a poll up on the Volvo XC forum as to how likely
you are to buy another Volvo based on your experiences and what we have
found out in the last few months. Click on the link below and vote.
I have asked permission to post Myron Levin's article on the web but
as yet have not had a respons.
Below is another post about the LATimes article. It also mentions that
the S60 has the same problem, though I have not verified that. One
comment is, "It's also claimed that the repairs Volvo carried out
were only designed to last until the expiry (sp?) of the warranty,
after which owners would have pay for repairs themselves." And
Volvo press chief, Christer Gustafsson, said, "I'm not aware of the
problem in Sweden. It it's such a fundamental problem, it should have
cropped up in other markets."
When I got my letter back from Susan Campbell, Assistant Manager of
Customer Care, telling me that they had a good 50,000 mile 4 year
warranty I picked up her direct line number. I forwarded it to a few of
the group but now I think you all should have her number. She was
surprised when a couple of the group called her. As Andy Griffin would
say, "Surprise, Surprise, Surprise" 70 plus times.
Assistant Manager Customer Care
Volvo Customer Care
7 Volvo Drive
Rockleigh, NJ 07647
201 768 7300 X1983
Remember that while a recall of any type, without a redesign of the
ETM, is like putting Firestone tires back on Fords. My mantra is:
VEXED wants the 4 Rs from Volvo. (it was 3)
Redesign = to incorporate a non contacting throttle
Replace = ETM that is showing symptoms without
a lot of hassle. When the new design is ready.
Recall = all current style ETM and
replace with the new design
Reimburse = all costs
incurred up to this date in trying to fix these ETM
Don Willson for VEXED
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