POS 96T&C

Feb 16, 2004 22 Replies

Bytor,

You need to look at the terms and conditions that were documented in the warranty statement. If you are still within the mileage and time requirements, then they should make good. I'd start at the dealer since they did the work and have the most to lose (a future sale). They should be willing to take up the issue with Chrysler for you. If not, then ask them why and get the number to call yourself.

I'm glad that they are covering the majority, but something still does not sound quite right. Why won't they cover the full repair if that is what the warranty stated? Also, from your post, it sounds like the transmission again needed to be rebuilt/replaced. What was the rot cause of the failure that they provided?

Good luck.

Bob

When I replaced the tranny in my '96 G. Caravan a couple of months ago the tranny shop told me that the remans he buys come from a remanufacturer in Los Angeles (I'm in San Diego) and that the local dealers get them from the same place. He also said that these remans aren't all the same. The more expensive ones are remanufactured using more stringent specifications AND that the local dealers don't buy those, but buy the cheaper ones.

How am I having an affair with my vehicle? How am I taking things personally? Silly you is right - verrrrrrrrrry silly! Sorry for stating the term "POS" should apply to you. I evidently gave you more credit than I should have.

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