[snip]
If he has acted quick enough the insurance company can hold back payment until the work is corrected, irrelevant of the fact the acceptance form had been signed, by stating your dissatisfaction to the insurance company can lead to the spray shop having to do it again properly.
Stephen.
It is not only the colour that can cause a newly sprayed part to look different to a part that was sprayed a decade ago.
If I paint a wall of my living room, it will be obvious that the wall has been newly painted even if I have use exactly the same paint that had been used 5 years ago on the other 3 walls.
I should think it is incredibly difficult to make a fresh paint job look as if it was done many years ago.
The difference is particularly with a conventional vehicle paint is that you can always polish the old finish up to look new, unless the finish has failed of course.
You cannot make old household paint look new, but you can sometimes make new paint look old but it will always be cleaner looking.
I admit there can be difficult colours even on old vehicles but they normally can always be matched.
I have matched an old 1926 Rolls Royce standard paint finish and intend this month to match a 1980's coach paint finish that has faded considerably, I don't want to paint the whole vehicle just for one small repair area but I will be able to match the colour, finish, texture and obtain a similar shine, it just takes a little time but can be done.
Stephen.
The other option is to see if Trading Standards have had other complaints against the repairer. If so, then they might be persuaded to contact your insurer with the details. If not then they might be prepared to discuss your options with you. At the very least they can log it as a complaint against the repairer, in case anybody else falls foul of them.
Trading Standards are a free service from most councils
Jim
We were somewhere around Barstow, on the edge of the desert, when the drugs began to take hold. I remember "Jerry" saying something like:
To the OP - ignore Jerry F****it, he's full of wind and piss.
"Grimly Curmudgeon" wrote in message news: snipped-for-privacy@4ax.com... : We were somewhere around Barstow, on the edge of the desert, when the : drugs began to take hold. I remember "Jerry" : saying something like: : : >
: >"Grimly Curmudgeon" wrote in : >message news: snipped-for-privacy@4ax.com... : >
: >
: >: : >: You have it right - you are entitled to have it back to the : >standard it : >: was before the bump. : >
: >No, unless otherwise agreed with the insurance company
*before* : >the policy was taken out, all you have a right to is the vehicle : >returned to it's original condition. : >: > You are entitled to reject the repair as : >: unsatisfactory, but this might not entail a full respray - and : >: shouldn't, if the paint shop is any good. : >
: >Rubbish, how would any paint shop match 40 year old faded : >paintwork for example, and painting the whole car would be : >classed as "Betterment", something that the owner would have to : >pay for. : : To the OP - ignore Jerry F****it, he's full of wind and piss.
Tell us Curmudgeon, how many years have you worked in an vehicle bodyshop dealing with insurance claims/companies on a daily bases?
Sorry, Grimly, but it is you who is all "wind and piss", go and find out what "Betterment" is and how it works with insurance claims, in fact Grimly, FFS go and find out how vanilla flavoured insurance claims work - then come back and offer your grovelling apologises...
de quoted text -
No. Got the car. Went back yesterday and they admitted it looked like the back had been reprayed and that it stood out. They're excuse was insurance refused to pay for anything other than area damaged.
Its a mini. They sprayed to the rear seams and stopped completely there.
com...
Yeh, but all I want is my car with matching paint (like it was before some silly bint rammed it in the car park!)
So polishing / tcutting whatever might sort it out?
Thats a fair argument , the garage is not a charity if the insurance company say spray the back section only thats all the garage will do
you also have the problem that the matched paint will fade too in a few years leaving your car looking two tone again
I don't follow any of this. A *competent* car body repairer would *try* to match existing, and advise if this was an issue before work started. Even halfords offer a colour matching service, and therefore understand that colours fade.
On hindsight, the OP probably wishes he'd asked if the resprayed area would match existing. A question that shouldn't need asking IMO.
I'd agree that it appears this garage is not a charity. It also appears not competent. it was asked to do a job. It either couldn't or wouldn't. I'd take legal action or drop it, and put it down to a bad experience.
I'm surprised that so may here appear to think the garage acted properly.
Rob
They may well have advised the insurance company of such an issue we dont know
Halfords colour matching service doesnt garentee a match , only a near match and thats all a garage could be expected to do given the price they are chargeing .
If you want an exact match you need to take the vehicle to a specialist restorer and be prepared to pay large sums .
The garage has matched the paint to the original vehicle paint code thats all the insurance companies will pay for , they wont pay for bespoke matching services .
Another problem is paints now are acrylic , its possible the op car was cellulose , its near impossible to get accurate matching in these circumstances
The only option is a complete respray which adds a value the op shouldnt expect the insurance company to pay for this
Ummmm.... surely if it was a classic car, original paintwork in good condition, then a complete (indeed, *any*) respray would detract from the cars value, not add to it? The end result is *not original*....
Valid point
"steve robinson" wrote in message news: snipped-for-privacy@news.eternal-september.org... : Ian wrote: :
: >
: > Ummmm.... surely if it was a classic car, original paintwork in : > good condition, then a complete (indeed, any) respray would detract : > from the cars value, not add to it? The end result is *not : > original*.... : : : Valid point
More like an invalid point, just taking the car out on the road detracts from the cars value, want a museum piece, then place it into your garage and install a picture window in place of the 'up and over' door!...
If the damage was far enough from the edge to effect a local repair then the colour could be gradually blended across towards the edge given a suitable repair or blend-in distance, so you would not see and colour difference at all, but if the damage was really close to the edge then he might have to paint the side panel/s in order to get the colour right. He has two huge side panels on a mini to blend across, but he chose to just paint to the nearest edge and made no attempt to hide the colour, this is a common mistake in the car body shop trade.
The problem is still the sprayers incompetance, as any reputable garage would automatically paint the side panel/s to give the customer the correct colour match, it is not rocket science.
The fact the insurance company won't pay for these extra panels is irrelevant, the skilled sprayer would automatically paint these areas to obtain a perfect colour match.
Stephen.
That is correct only the garage should be competent enough to accommodate the spraying over adjacent panels to achieve a satisfactory match, which is exactly how it is done in the vehicle repair business.
Stephen.
No that is not necessary, the vehicle does not have a 1920's paint job it is a 1987 paint job which is still classed as a modern day paint finish and easy to match irrespective of whether it was sprayed in acrylic, cellulose or twin-pack.
The vehicle paint code for this particular colour Gunmetal silver relates to a twin-pack system and because it is classed as a modern metallic colour it would be very easy to obtain the correct match because there is only ONE paint shade for that colour, no variants to make things more complicated, the paint mixing formulae and paints are still available.
I have never know any competent paint sprayer to have to initiate a full respray just to match the colour unless the colour was unknown. You can still match colours from the thirties onwards as these were mostly sprayed, it is the older coach painted finishes that prove difficult to match, but even there you can in some cases match severely faded paint finishes.
Stephen.
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