My tanks stopped working correctly, dealer wouldnt give me a straight answer but Ford Customer serice, in Detroit told me tanks were warranted 12 years/150,000 miles, dealer then replaced them at 100,000 2 years ago. 18,000 miles. 2 years later they failed again, the dealer charged me over 500 to fix them, and I cant get a reply from customer service on the phone as to why I had to pay this time. Seems like a faulty design, part or repair, and I am out. Plus the truck had a slow starting, dealer replaced the battery and belt, 2 weeks later the truck died and it cost me 220 to replace the starter. Plus I had to have it towed, luckily I have AAA. Does anyone know the online address for Ford customer service?
- posted
19 years ago