> GUEST wrote:
> I have bought Hyundai for over 10 years, I liked the 5 year
> warranty. However, there are exclusions I was not aware of (my
I think it is time to move on to another brand.
> The other day, my son
took his Elantra in because of a water leak.
> The car is an '03 and still
under the 5 year warranty. They found a
> hole in the drain tube on the
sunroof. I had to pay the labor and
> they patched the hole. If it leaks again
I was told by the dealer I
> will need an assembly for over $400. Called
Hyundai, yep, water
> are only covered for one year. The warranty is too
> contacted some other automotive companies. For example, VW
> cover such leak for their full four year warranty.
> Just beware
of the exclusions in the warranty. Don't think you are
> covered unless it is
in black and white.
Hyundai does not
realize how many customers are being
driven away by their poor
responses to their warranty. I will not buy Hyundai
again because of
their arbitrary choice on a warranty repair.
Over the years, I
have had several cars repaired under warranty and
the worst service yet was from
Hyundai. And I do not think it is the
dealers but Hyundai America who is
directing the repairs.