Wet Boot and........

Jan 21, 2005 2 Replies

Hi all,


2001 X-type 3.0ltr Sport Auto

With the recent bad weather I have found myself with a wet boot, about 3 inches of water in the spare wheel recess. I have booked in for a 40k service (£290.00, outrageous), when I mentioned the wet boot issue the receptionist immediatly diagnosed that the problem would be a worn boot seal, rhymed off the price etc.etc. I also mentioned that when using the remote key fob and after pressing it a minimum of 2-3 times that the passenger door was not unlocking. The response was that I require a latch at a cost of approx. £94.00 plus labour.



What concerns me most is that the dealer has not as yet examined the above faults to identify the problem. So, how can they manage to do this over the phone???? The door issue could possibly be resolved with some grease or oil.....



Regards



Bobby


Well all of this goes back to my previous entries of old - Jaguar do not deserve to stay in business if they are treating a customer like this - This person pays their mortgage !!!

Another quality product from Ford/Jaguar !!!

Stu

They can't, of course, so don't hold your breath thinking they will solve either problem.

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