Re: OT: any ebay shops sellers here? (longish)

Jul 21, 2006 4 Replies
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Had this today from our "friends" at eBay. I've added below what I sent to


> them just now on the contact form...
>
> Basically, the gist is that eBay shops will be less effective and cost more, > AFAICS.
>
> Anyway, here goes:
> --------
> From eBay International
> -----
> Changes to Shops Listings (SIF) Visibility
>
> It's vitally important - to your business and ours - that we maintain a
> healthy balance between listing formats on the eBay marketplace. From 2nd
> August 2006 we will be reducing the visibility of Shops Listings (also known
> as Shops Inventory Format Listings or SIF) in the main search results on
> eBay.co.uk. As it stands at the moment, Shops Listings are displayed at the
> end of all Search and Browse results. After the change, Shops Listings will
> still be displayed in the main search results but only when the main site
> has returned a small number of relevant items.
>
> Fee Changes
>
> From 22nd August 2006, we're also making some changes to Shop Inventory
> Fees, Featured Plus! Fees and fees related to the Mobile Phones with
> Contracts category.
>
> Please read our Information Page for further information on these changes.
> ==>
formatting link
>
> Thank you for your Business
>
> We recognise that these changes will impact many of you and will mean that
> you'll need to make adjustments to ensure that you can take advantage of
> these new circumstances. The changes we have announced today have not been
> entered into lightly; we have taken time and effort to ensure that we are
> making the right decisions to ensure the long term health and vibrancy of
> the eBay marketplace. We believe that these changes are vital to ensure that
> the thousands of sellers who rely on eBay for a living or a significant
> second income can continue to prosper.
>
> We know that as a seller you have a choice of outlets through which to sell
> your products. We appreciate that you choose eBay.
>
> ----------------------
> My message to eBay:
> -----
> I see there are impending changes to eBay shops. Despite the protestations
> that our business is important to you, in my view the changes are all > negative:
>
> 1) reduced visibility of shop item listings. Since these listings were
> always listed after regular auction items, the auction items already get
> priority over shop items. So why the change? I see that shop items will be
> listed if the search results show only a "few items". What is "few"? 10?
> 20? 50? 200? For any remotely common item, the shop item listings will
> never be displayed.
>
> 2) Increased listing fees: e.g. for the items I typically list, the regular
> listing fees are to be trebled.
>
> 3) Increased final value fees: a £50 item has its FV fee put up by just over
> 19%, plus an additional 0.25% up to £500. I would imagine that covers the
> vast majority of shop items. If these changes only apply to shop listings
> and not to every listing, that makes it even worse!
>
> As a seller, all these changes are unwelcome. To cover the increase in
> fees, I will have to increase my item prices, and even then my items will be
> much less visible. I can't see how this will help me sell any more, and it
> makes the whole eBay shop scheme less attractive to sellers.
>
> As a buyer, I buy from both auctions and shop listings depending on what I
> want and the relative prices. If the shop items are not visible, I'm not
> likely to go and search for them specially. If there was a prominent "show
> shop items" button, I'd click it.
> ------------
>

They'd already put the fees up a few months back, hence we pulled our eBay shop. They didn't seem to care then, so I don't see them worrying about it now.


Richard


On or around Fri, 21 Jul 2006 08:02:49 +0100, beamendsltd enlightened us thusly:

had a meaningless reply from them. I doubt they'll care a flying ufkc if I pull mine, either - but then again, if they swing it too much against shops everyone will bail and I reckon that will hurt 'em. The people doing big business with a shop will be paying a lot more extra than I am, ferexample, or even than you were.

They say you should offer a mixture of auction, BiN and shop items. Yeah, right. with, of course, more fees. And the stuff I'm selling in the shop listing isn't stuff I want to sell by auction anyway. I could list it as BiN only, of course. at extra expense.

Hmmm. wonder if I can list things as 4.99 plus 85 quid post and packing? I bet they'd pull it...

Actually, just did that with a model helicopter from Hong Kong - I was expecting it, costs me 1 GBP + 65 p+p

Steve

did it actually come from hong kong? there is quite a bit of stuff on there at £1 + £50+ P+P. i was wondering if the 'hong kong' location was just to keep ebay happy while avoiding as many fees as they can?

On or around Sun, 23 Jul 2006 17:26:19 +0200, Matthew Maddock enlightened us thusly:

as did I. I've yet to see a credible reason for the changes. and almost any search except for very rare items returns more than 30 items - not least because most people don't actually search that far: I don't myself, mostly. I refine the search until I get a reasonable number of what I'm interested in on the first page, then scroll through looking at 'em, and I only refine the search further if there's a high percentage of irrelevant stuff.

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