Ive got an 05 VW Golf GTI which comes standard spec with all round blue tinted glass. I had a stone crack my windscreen the other day and AutoGlass replaced it this morning. Unfortunately as soon as the fitter had fitted the windscreen it was obvious to both of us that it was wrong; it was clear, not tinted and the fitter agreed that it was wrong.
AutoGlass were fine about it and said they would get onto VW on Monday and source a genuine VW GTi windscreen so the colour would match. Trouble is I have phoned VW and it turns out that the blue windscreen is no longer avaliable and all GTis now come with green tinted glass.
...this has really pissed me off since it means that dispite being just over 1 year old VW cant get proper replacement windscreens for it, so its tough s##t for any one with Golf GTis.
I dont see why I should accept a substandard repair, does anyone know what my rights are in insisting that all my windows are the same colour, even if this means replacing all of the windows with the new green windows?
...if this was a body work repair then would they paint the replaced panel a different colour just because the manuafacturer didnt make that paint anymore or would it be reasonable to repaint the whole car to get a proper colour match?
Thanks
David Bevan