If they were experienced tyre supliers they should have known there "could" possibly be a problem and should have warned the customer but, after quoting the job they should have stuck to the quotation
gurgled
Could be a problem applies to near everything we do in life , they quoted the customer on the infomation provided , the customer on the other hand could have told them that his wheels are centreless but he didnt
Are most customers of tyre garages really in a position to know that their wheels are centreless, and secondly know the signifiance of it as regards the price? Are not the tyre garages in a better position to know that information?
Not unless the cars there. It's phrased as if they told him before the job was done, if it didn't seem worth double checking th eprice at the time then it's difficult to see why it's an issue after the event.
Don't worry, I was of that opinion also. Me and Steve are just continuing the long-running fued about customers-as-fools vs suppliers- as-swindlers.
And broadly speaking, I'm of the view that prices should be simple, transparent, and accessible, all with regard to the reality of consumer behaviour; whereas Steve is of the opinion that there should be no limit to how complex, opaque, and difficult to obtain a pricing structure can be, and that any customer who fails to specify his exact requirements in writing and in the minutest of detail prior to engaging the service, and who fails to scrutinise the supplier's standard-form contract as though he is contracting wtih the Devil and his soul is at risk of eternal damnation, no matter whether that contract is a million or two million words in length, well that customer is a born fool who deserves to be robbed blind for his abominable sins!
The closed center adaptor cost over £500
Unless you have a dedicated closed center only machine, you have to calibrate the balancer after you have fitted the adaptor and again when you revert to normal wheels. If the adaptor needs to be changed from it's last use then that can take 5 minutes to set it up right.
They are generaly sold as part of a kit, my Hofmann gold kit cost £1000. From memmory the adaptor alone was around £500
A lot of places charge for using the closed center adaptor and a lot of smaller places don't even have one, most of the ones that have it don't use it correctly. As you have not complained about wheel wobble I guess they did use it correctly? I don't charge extra for closed centers, but every time I do one I think I should.
In message , Fred
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