Quest

Having trouble with dealer. Can not get speedometer for a

2007 Quest with 2000 miles. Dealer has had van for 2 weeks. Dealer says it is on back order.
Reply to
Roy
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Dealer is correct. Nissan is having numerous issues since the recent move of National headquarters, one of which is getting critical parts into consumer hands.

I believe that the 07 Quest uses a different speedo than earlier ones, so the entire supply is currently going into production in Smyrna. In order to get your part, one of the parts analysts in Smyrna will have to issue a special requisition for it to be pulled from the production line, then it has to be boxed and shipped to your dealer.

Just be glad you don't have a Versa. Some of those folks have cars down for over 4 3 months, waiting for the parts to be shipped up from Mexico.

Chuck

Reply to
Chuck.K

Here's a follow up for you. Won't help much, but at least you'll know what's happening.

The 07 Quest uses a different speedo, sourced from 2 different suppliers. However, all of them must be calibrated and programed by a 'special' machine at one supplier. Now get this. In April, the "special" machine was "hit by lightning" and was fried. They have YET to replace it, although they have said they would numerous times. Meanwhile, each speedo had to be calibrated manually (and in cases like yours, programmed with the correct mileage as supplied by the dealer), which takes a lot longer and this has reduced the available supply to a trickle. All of the speedos are currently going to production, except for cases like yours. The dealer has a specific procedure to get one, but it can take a LONG time (up to 3 months). It also depends on the lemon law time frames in your state. If it looks like they will have to 'by back' the vehicle under a states Lemon law, then.... magically a critical part appears, even if it means removing one from an unsold unit on the lot.

So... now you know and........ Good luck.

Chuck

Reply to
Chuck.K

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