I had a real bad experience with Antwerpen VW in Pasadena, MD near Baltimore.
My 2002 Passat was towed there, after hours, when it overheated driving through Baltimore on I-695. They did not look at it until later the next day. The mechanic only looked at the car using a diagnostic computer. She did not road test the car or look any further. She said that they car was fine since she could find no faults and said that the car was OK. Well, it overheated about 4 - 5 miles down the highway.
I took it Fitzgerald's in Annapolis where they properly diagnosed the problem and replaced a faulty water pump.
Antwerpen VW would not help with my additional rental fees as a result of their documented, on my receipt, misdiagnosis. I only asked for $69.00 to cover the rental. They just came up with several lies about why it was not there fault.
Spread the word that Antwerpen VW is not worthy, and performs poor work with inexperienced mechanics.
Steve