Dealers & locking lug nuts (Passat)

The lesson here is don't drive away until you've checked that you got it back.

Whever you bring your car anywhere, it's in your best interest to eyeball the work done and make sure that any special keys etc. given to the servicer are returned. Don't just write a check and drive away.

Either you can buy a new key from the dealer at around $30 or so, or if you search Ebay you can purchase an entire new set of locking bolts with a key!

later, dave Reminder........ Before you criticize someone, you should walk a mile in their shoes. That way, when you criticize them, you are a mile away from them, and you have their shoes. Frieda Norris

also a bunch here almost over though!

Dealers have a master set which sure beats emptying all the crap out of customers trunks and hope the key is there.

Thanks for all the help. Turns out that the tire merchant finally "found" the key. He said it had rolled out of the pouch into the floorboard of the car! Of course, I let him save face, because clearly the key would have had quite a problem getting past the VELCO FLAP that holds it in! Surely he just didn't realize that the key was in a separate compartment in the little pouch.

Nonetheless, I'll be checking for that key from now on any time it gets used in doing a repair.

Again, thanks!