Answer this?
1- does it always pull on all roads the same amount?
2- does it only pull sometimes?
3- does it only do this with your hands off the wheel?
Hi all -
>
> Since driving off the lot, my car has pulled to the right - sometimes
> slightly, sometimes quite noticeably. The first time I brought it in
> for an alignment, they admitted to having some problems getting it
> aligned and then apparently just sent it out the door to appease me
> since I was waiting at the dealership. I called the service mgr. on
> the drive home to report that, if anything, it was worse than before.
> I brought it back the next morning and left it with them for 3 days.
> They claimed that their alignment rack was miscalibrated and told me
> that they brought my car to an outside alignmnet shop to get it fixed.
> When I showed up at the dealership (they hadn't yet called me - I was
> just getting impatient), I saw my car back on their alignment rack.
> The Service mgr. told me that they were checking the "good alignment"
> from the outside shop to the settings on their rack. I don't buy this
> anymore - I think they were still wrestling with it. It did seem to
> be fixed, but over the following weeks I was again questioning whether
> it was pulling to the right. It's difficult to be sure because the
> pull seems to be variable and the road is never perfect.
>
> I dropped my car off again for the 3rd time 2 weeks ago to have the
> alignment adjusted. I've called them about 4 times and each time a
> different frustrated member of their service staff has explained to me
> that this car has been giving them hell...it just keeps pulling to the
> right. I am grateful that they're being persistent this time,
> anyway.... the car has now seen 3 alignment racks without success.
> This tells me that the problem isn't with the alignment but rather
> with the subframe/frame (the wheels have already been swapped out for
> new ones). They don't seem to see it this way as every time I call
> they refer to the alignment rack.
>
> It seems that adjusting the subframe on VWs is about out of the
> question - only giving enough moving room as the screw holes allow.
> But I know nothing about what a subframe even is - let alone how to
> adjust it. I've started to research lemon laws for my state (TN), and
> it seems that I'm getting quite close to the point where I'll have a > claim.
>
> Any ideas/similar experiences?