Hi,
I bought a used '01 Explorer Sport. It didn't have an Owner's Guide, so I downloaded one from Ford. When I did my 1st oil change, the specified oil filter didn't fit! I went back to the Ford website and created a profile of my vehicle (submitted VIN). I then downloaded another Owner's Guide. This time the oil filter part number was correct.
Well, I thought all was well until an hour ago when I read the section on 4wd. It said I had auto 4wd. I don't. The knob I have has "2wd-4wd high-4wd low". The manual says it should have "auto-4wd high-4wd low". But, get this--the other manual with the wrong oil filter number has the correct 4wd stuff.
Possibly related, a couple of weeks ago, I went in to get another key made (PATS key). When they (Ford service) looked it up, they said their documentation says I should be using a different key. They programmed the one their doc said to use & it didn't work. Then they programmed one similar to the one I had and it worked. They looked at the sticker in the driver's side door and told me I had a '00 Ford (manufacture date 5/00)! I was upset (thought someone had cheated me), so I looked at the VIN--it said it was an '01.
Anyone know what the heck is going on? It appears Ford can't give me a proper Owner's Guide??? All I want is proper documentation. Could it perhaps not be a "Sport" model? I doubt that's it though.
I'll probably go to Ford service to see if they can help me, but I'm not too optimistic.
Thanks for your help!
Jim