I had this problem too.
I opened the metal box and carefully removed the CD.
I also searched for the reason of the problem and turned some wheels and
pushed some moveable parts.
After this the player was OK again, but I don't know why.
You will need some 'stereo release keys' - for a ford stereo.
Your local Halfords may be able to help you remove it for free it you ask
them nicely. The keys arn't expensive to buy.
You need 2 'set of keys', you insert them both together one at either sife
of stereo, and push, the stereo will then release and you pull it out by
Hope this helps,
you can pull out the stereo out of the dash board as Chris says.
Best choice are these extraction tools.
I don't remember exactly how I opened the cabinet (box).
I just remember that I lifted a little bit the top and bottom cover at the
rear corners to see where they are fixed.
Nothing will break if you are careful.
Experience with another internal stacking changer mechanism is the main
reason I never insert original pressed CDs into my Focus's 6006.
(Another reason is that it's slot loading.) When the inevitable day
comes that it scratches or refuses to eject a disc, I'll only have lost
a CD-R, not an original (and perhaps hard-to-replace) CD.
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