a new reason to be annoyed

Mar 29, 2005 4 Replies
C

I bought a wonderful Supertop Sunrider AND the sliding glass door tops back in November. The installation was ahem, complicated, but once it was done and in place it's awesome.



Now someone has stolen my back window.



All the Bestop dealers I called told me you can't buy a replacement window (clear) you have to buy all 3 windows tinted (which I don't want - my eyes aren't that good) or else buy a WHOLE NEW TOP!



What kind of crap is that? Anyone have any ideas?



I went to the Bestop website and filled in none of their form letters.



Capt Purple.



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B

Call again, and then again ask for a supervisor, call BeStop corporate. Call another vendor. Write a letter to Bestop. Letter's work pretty good esp if you send alot of them. Go to a auto glass shop and see if they can make something for you. Maybe Bestop could at least give you the specs to make one. I would think one could be made without taking a huge chunk out of your pocket book.

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If your living arrangement allow for it.

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has some cool surveillance stuff if you want to keep an eye on your jeep. I did this for a friend, night vision, 0 lux, wireless transmitter with a mobile screen and tape he can watch anywhere in the house. His setup was somewhat expensive but you could prob do something like it for about $300 (camera and transmitter/receiver) Cheaper if you just wire it up regular like with coax and power source. Some setup's will alarm if motion is detected....page you etc etc......

-Brian

O||||O YJ 4.0

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T

(clear) you have to buy

buy a WHOLE NEW TOP!

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C

Thanks for the good ideas, guys.

I did manage to have Bestop answer my [form based] email, (it took a few days) but after they heard my story, they offered to sell a replacement direct.

I know a lot of the "stores" don't really want to bother with REAL customer servies (i.e. actually helping a customer) if they can't simply press a button and have it pop out of some computer.

The concept of getting up off their butt and actually thinking how to solve a problem ---and then doing something about it is pretty much a lost art.

But the bottom line is I'm ok.

Thanks !!!!!!! Capt. Purple

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