Hi, a couple of days ago i got a renewal quote from the AA for their basic recovery service which was £112. Then when i went on line the quote from them was £23 cheaper at £89.
When i rang up the AA the girl told me that, it "was for new customers". ( I remember the days when old customers were actually given a priority for 'any perks going' for their customer loyalty). i told her about that tv advertisement when a a customer is not even given a loan of the bank pencil because it was for new customers only.
Then i said i was thinking of cancelling. She immediately offered me renewal at this new lower price. Is this something for you all to remember?
Just looking at the consumers association website 'Which Extra' dated Oct
2005 their independant survey said: ' although the AA call out time was shorter, the RAC patrolmen were more skillful '. I know personally that i would prefer to wait a little extra time to get the better mechanic, when they arrive.
To cap off the whole experience; i then got a quote from the RAC which at £71 is a whopping £41 cheaper than the standard renewal price, and £18 cheaper than the new customers price.
Looks like in some places, the shareholders are Gods and the customers the handservants.