Servicing while under warranty

Sep 12, 2009 7 Replies

Hi all,



I have a Peugeot 307, 1.6 HDi, '07 mark and it needs its 24,000 service.



It has about a year left on its 3-year warranty and I'm wondering if the service needs to be done by a Peugeot dealer. My question is also if it doesn't need to be done by a dealer, can it be done by a general garage using equivalent parts and still retain my warranty status?



Can I even do the service myself????



Thanks in advance.



John


You can use any garage (must be vat registered) they must use factory approved parts .

One of the problems you may come accross is getting the service indicator reset not all garages have the latest software to do this (circa £5000 of your freindly psa dealers)

The dealers will set it for you but charge half an hour which equates to around £70.00

Does "factory approved parts" mean Peugeot parts? I suspect that the garage that I'm thinking of using will just use equivalents from a motor factors....I don't have a problem with this but am just thinking about the warranty.

Yes it means parts supplied by PSA , quite often the parts from motorfactors are identical being made at the same factory that supplies PSA but without the Peugoet stamp on it its likely to give you warranty issues.

A quick Google to the Pug website enables you to see the warranty terms, which are here

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May I suggest you read them and then ask any questions you may have afterwards?

Rob Graham

No, there has been no requirement for this for years, although main dealers will lie and say there is.

Not equivalent parts - it must be genuine parts. They are just as cheap as pattern parts but better quality. Why would you put cheap parts on a car!

Can if you like, but this will invalidate your warranty.

Because car dealers mark them up more than anywhere else? Someone has to pay for those posh showrooms.

And if it came to law, the maker would have to prove non makers parts had caused the problem.

Even if you ask them to get original parts (as I routinely do, irrespective of car age)?

Kostas

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