On 22-03-2021 23:20 mike snipped-for-privacy@address.is.invalid> wrote: I called Kirkland (Warren Distribution is the blender in Omaha Nebraska).
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(800)825-1235 x1 customer service, x1 again for customer service They called back but I missed it so I'm gonna have to try again.
Meanwhile I spent about an hour on the line with Mobil.
Mobil
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x1 (non commercial) x1 (motor oil) The guy who answered wasn't good enough so he patched me thru to the second level technical support after he pointed me to the datasheets.
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But the guy didn't know how to answer my questions about motor oil selection so he transferred me to a second level who transferred me to a supervisor after a while (which was nice of them as each knew more than the prior).
What I did while I was waiting was pullup a random Costco Mobil 1
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And pulled up the datasheet
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The 2nd level just gave me more lookup engines for personal vehicles
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For example you can put in your year make and model to find their oil
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But it pretty much suggests all their oils (not surprisingly)
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If it says Super it's a blend, if it says Mobil 1 it's full. (Except the exception of Mobil Super Synthetic 10W-30).
If it says "Extended Performance" it's high mileage (20K / 1 year). If it says "Advanced Fuel Economy" it's not for high mileage.
Basically they only gave me mostly the marketing that was on the outside. High Mileage & super blends don't meet the dexos spec. He basically said the full synthetic is better than the blends. But he said there are no rules anywhere for what constitutes what.
As an aside, he said synthetic oil finds leaks not causes them. He defended oil detergents as exposing leaks (by cleaning out gunk).
When I asked about filters he said they don't make filters. He said all Mobile oil filters are rated at 1 year 20k miles. Mobil contracts out to Mann-Hummel who also makes Wix & Purolator filters.
1-919-926-4210 (temporary covid number for Mann-Hummel) x1 product information hotline (M-F 8am to 7:30pm, Sat 9am to 5:30pm)
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Mann-Hummel didn't know the answers to the questions so they said they'd have a support person write to me over email (so I'm waiting for that).