| > >
| > >>Well you should be happy to "learn" then that bad dealer service | > >>experiences ARE the exception, NOT the rule. The fact (and reality) is | > >>that the a GOOD experience is the norm. | > >
| > >
| > > Says you. I say the opposite. Who's right? How d'you know? | >
| > I've had far more good experiences than bad with my local Chrysler | > dealership. The only dealer's where I've had more bad than good are one | > Chevy dealer and one Honda dealer. So now it is two against one. :-) | >
| | Ahh see....statistics! :0) |
I have to agree with Matt. I've not had very good customer service experience with GM at all (in general...even with their "corporate" customer service folks...which I read as a pervasive cultural situation that seems to permeate through much of the organization). They simply haven't even come close in comparison to the great long-term "customer" experience I've had with Chrysler/Dodge (almost 20 years). I think I have been dealing with a unusually exceptional Dodge dealer, which could be a big part of that too. Plus I've not had any major (or minor, for that matter) issues with Chrysler products (which I know is statistically out of the norm...but).