Finally got Ford to do the recall on the rear window hardware (gas struts and hinges). Be advised there is ANOTHER recall coming down the line (if you have not gotten it already). The painted area under the window is plastic, painted to match the body color. Ford admits they have been cracking, usually directly under the wiper motor. mine was cracking to the left of it about 8 inches away. At first it looks like you scratched it good, then you eyeball it in the sun (or bright light) and you notice it's spreading downward. If you bring it in before the 3 Yr/36K miles Ford WILL replace it for free. Check yours ASAP. I don't use the rear window much and mine did it.
RECALL on 2002 Explorer....
Dec 14, 2004
4 Replies
Our '02 cracked last winter, right down the center of the "FORD" emblem. Crack was wide enough to place a nickel in it. When the dealer replaced it, they applied the adhesive up and down in a "w" fashion, so now water gets trapped in the "w's" and won't drain out the drain holes at each corner until you open the glass or the entire rear door. wth
DID THEY REPLACE IT WITH ANOTHER PLASTIC PIECE OR METAL
DID THEY REPLACE IT WITH THE SAME MATERIAL OF METAL
Join the Discussion
Have something to add? Share your thoughts — no account required.
Didn't find your answer?
Ask the community — no account required