On May 15, 2004, I purchased a 2004 Kia Rio for my daughter, thinking a new car would not have as many problems as a used car. I had received a letter in the mail stating Tanner Kia in Antioch TN. was having a sale in which you purchase a car you'll get a car for a dollar, which is the main reason I went to this dealership, I was hoping to help a family in need. To make a long story short, I got a continued run around from the salesman after I bought the Kia, regarding the second car I was to receive, he didn't return my calls, and to this day I still don't have that car they promised. The worst part is two weeks ago the car was stalling and shaking, took it back to the dealership for service, and after almost two weeks they are claiming the problem is that my daughter put in "contaminated gas" from a well known gas station and the warranty won't cover the cost of fixing this brand new car. I would never recommend buying a Kia especially from this dealership in Antioch, TN. They are unethical and once they have your money they could care less if the customer is satisfied or not. Buying that Kia Rio has turned into a costly mistake that I hope no one else makes.
- posted
19 years ago