Halfords again

Richard Brookman · 2004-12-24T12:02:05+00:00

Want an oil filter cartridge for the Series. Want it now, not later,so try Halfords.Me: Can I have an oil filter cartridge for a 1972 Land Rover please?Boy: Sure. (Looks on computer) Is that a Discovery or a Freelander?Me: It's a 1972 Land Rover. Discoveries and Freelanders weren'tinvented then.Boy: So it's a Defender then.Me: No, as I said, it's 1972. They hadn't invented Defenders theneither.Boy: (Looks at computer some more) Range Rover?Me: No, a Land Rover, Series 2a. Petrol, 2¼ litre.Boy: If it isn't a Discovery or a Freelander, it's got to be a RangeRover.Me: (slowly) It's a Series Land Rover. Look out of the window. Thereit is.Boy: So it's not a Discovery.Me: No.Boy: Or a Freelander.Me: No.Boy: Are you sure it isn't a Range Rover?Supervisor: 1972 Land Rover?Me: Yep.Supervisor: Petrol or diesel?Me: Petrol.Supervisor: Special order, mate. Take about a week.Me: Thank you my man. I'm glad to see your ongoing staff trainingprogramme is bringing you such excellent results. It was quite funny, really. The above is a summary of theconversation. In reality it took at least ten minutes. The young ladclearly had no idea AT ALL what he was doing. I could have strung thefun out for an hour or so, but it would have been cruel. I don't mindpeople being ignorant (we all have to learn sometime), but to put thisguy on the parts desk unsupervised was taking a bit of a risk withcustomer satisfaction. I expect he would have been fine selling me asub-woofer and a chrome-effect gearknob.Merry Christmas all.Rich

Dec 24, 2004 21 Replies

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hugh 21 years ago

In message , TVS writes

That's were Ill be headed, once I've done a few more checks. The battery has been OK since I recharged it even though the LR has stood for 24 hours on the drive. I'm beginning to suspect it may be the HF car kit which is wired always on. I've checked the voltage at the terminals and it rises to 13.8 with engine running and stays there even with all front light on - about 400 watts of them.

Incidentally last time I went to LR Services I parked my 50th Anniversary Defender - right next to another one!!! No 336 IIRC.

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hugh 21 years ago

In message , Tom Woods writes

You obviously don't know Middlewich!! LRS are based there, on the Brook Lane Industrial Estate, turn down by the Boars Head then round the back behind the tank wash. They have quite a few franchises, including Stoke, Stockport, Shrewsbury and one in North Wales. They've looked after my LRs for the last 10 years or so.

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