Want an oil filter cartridge for the Series. Want it now, not later, so try Halfords.
Me: Can I have an oil filter cartridge for a 1972 Land Rover please? Boy: Sure. (Looks on computer) Is that a Discovery or a Freelander? Me: It's a 1972 Land Rover. Discoveries and Freelanders weren't invented then.
Boy: So it's a Defender then. Me: No, as I said, it's 1972. They hadn't invented Defenders then either.
Boy: (Looks at computer some more) Range Rover? Me: No, a Land Rover, Series 2a. Petrol, 2¼ litre.
Boy: If it isn't a Discovery or a Freelander, it's got to be a Range Rover. Me: (slowly) It's a Series Land Rover. Look out of the window. There it is.
Boy: So it's not a Discovery. Me: No.
Boy: Or a Freelander. Me: No.
Boy: Are you sure it isn't a Range Rover?
Supervisor: 1972 Land Rover? Me: Yep. Supervisor: Petrol or diesel? Me: Petrol.
Supervisor: Special order, mate. Take about a week. Me: Thank you my man. I'm glad to see your ongoing staff training programme is bringing you such excellent results.
It was quite funny, really. The above is a summary of the conversation. In reality it took at least ten minutes. The young lad clearly had no idea AT ALL what he was doing. I could have strung the fun out for an hour or so, but it would have been cruel. I don't mind people being ignorant (we all have to learn sometime), but to put this guy on the parts desk unsupervised was taking a bit of a risk with customer satisfaction. I expect he would have been fine selling me a sub-woofer and a chrome-effect gearknob.
Merry Christmas all.
Rich