If a car dealer advertises on his website that all vehicles sold come with a 3 month parts and labour warranty.
Can he then say after three weeks that certain parts are not covered and the owner must pay towards the costs of the repair. ?
Should I be contacting the Trading Standards.
-- Zozzer
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J
John
Yes he can say certain parts are excluded IF you are notified of this at the time of purchase - AND you have read the warranty document which details this. Trading Standards are a waste of time in my experience. They will never take on a large dealership such as the Network Q's of the world. If you bought a car and it suddenly developed a major fault after 3 weeks you can take legal action. You would not expect the car to breakdown in that time - it is unreasonable. You could also sue the person that examined the car and said it was OK. I take it you did have the car checked by someone that knows what they are doing? You should also make sure the dealer signs the invoice to say they have checked there is no outstanding finance at the time of sale and they will be responsible if there is. Any legitimate garage or car sales place will do this without a problem.
A
Adrian
Zozzer ("Zozzer" ) gurgled happily, sounding much like they were saying:
What did the warranty paperwork say?
D
Depresion
Did you read all the small print? Normally they exclude consumables.
C
Conor
If you bothered reading the warranty gumf that you were given, it'd tell you what was covered.
P
Partac
Which is normally not much at all. I thought it was common knowledge that these warranties are more use for wiping your arse on than anything else.
D
Duncan Wood
Although at 3 weeks merchantable quality is still easily argued.
A
Al
Don't bother. Said 'dealer' will be long gone before they look into it. Suggest you trace the company directors before they mysteriously disappear, and look out for pheonix companies (which TS might be more interested in, but I doubt it).
Al.
B
Brian
Read this through.
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B
Brian
Actually this is more on topic.
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"supply of goods and services regulations 2002" states that eny faultshowing up within the first 6 months is deemed to have been there at thepoint of sale, unless the trader can prove otherwise.This is what I was advised by Consumer Direct when I rang them about a faulton a 3 week old second hand car.
D
Doki
Jesus. I'm glad my bird didn't think of that when I bought a Citroen ZX on her behalf and it came with a leaky sunroof and a knackered wheel cylinder ;).
Z
Zozzer
First thing I noticed was a slight knocking when going over bumps, then The cig lighter was not connected and now the alternator he says the problem with the knocking was some rubber discs that sit on top of shocks their not covered on warranty as the shocks passed MOT cig lighter is covered as its electrical and the alternator is also not covered Alternator just packed in over night never got anything for warranty just told we had 3 months.
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The "supply of goods and services regulations 2002" states that eny fault> showing up within the first 6 months is deemed to have been there at the> point of sale, unless the trader can prove otherwise.> This is what I was advised by Consumer Direct when I rang them about afault
D
Duncan Wood
B
Brian
The warranty cannot remove your statutary rights, and so in this case is meaningless, as these warranties usually are.
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