Insurance: Where do i stand?

Question

Lo allLast night HIC quoted me £749 for TPFT insurance. The quote i recieved was£749. I rang them up today to take out the policy. I asked if they diddiscount for Pass Plus - anyway, it turns out that the guy last night hadput in that i had a years NCB (which i dont). When they requoted me todaywith Pass Plus, it came to £883.13.So where do i stand? I know i didnt tell him i had a years NCB (i know youhave to prove it). I asked to be put through to a manager (there wasnt onein - they are ringing me back 2moro morning). When i asked, they say that 1years NCB = 35% discount, whereas Pass Plus = 30%.£749 + 5% (i.e the difference between 1 years NCB and PP)= £786The woman i spoke to in customer services said there was nothing they coulddo. They dont record calls, and they say thats the cheapest they can do itme for. I reckon thats shite, coz they must make a profit somewhere. Whenthe manager rings me tomorrow, ill just demand they give it me for £749.Any comments?    Matt---------------------------------------REPLY TO ADDRESS IS INVALIDmatt (at) feenster (dot) co (dot) uk

AstraVanMan · Accepted Answer

That's what I just said, didn't I?/Harry Hill mode/I'll "that's what I just said, didn't I" you in a minute.Chance'd be a fine thing.Promises, promises.....and relax.Peter

Lordy · Answer

Heh, wonder if he'll laugh in your face or wait 'til you put the phone down.You have no 'right' to demand anything. Your best hope is that they may offer the reduced quote as an offer of 'goodwill'.

Steve Firth · Answer

My post:   Date: Wed, 27 Aug 2003 20:09:40 +0100Your post: Date: Wed, 27 Aug 2003 20:21:47 +0100

dirtycow · Answer

Cheers guys. Ill wait and see what the manager says. Theyd be silly to throw away £800 surely?

Guess I got a bit mixed up with the calculations - been a hard day!

Ill post back when ive spoken to the manager, but Im guessing itll have to be another year on the parents insurance.

Matt

Ron · Answer

I was thinking the same thing :)If they sent it in writing then you may have a case, but verbal words arntworth the paper there written onRon

DervMan · Answer

Ice cub in hell's chance.But, run through the mathematics, _be nice_, and you may get the £806 quotedelsewhere.

Nom · Answer

Just stump up the extra, if that's the best quote you can find - it's hardlyan extortionate amount !You'll be very glad you did, one year from now, when you've got a year'sno-claims.

Steve Firth · Answer

Heheheheheee

Jamesy · Answer

"Goodwill"? I thought we were discussing an insurance company?

Lordy · Answer

Even miracles happen. There's that bloke in here with the name that I can't remember (you know, the one with the letters in it) that has the Lancia Turbo insured as a non turbo.

Plus... erm, well that's about it really :)

dirtycow · Answer

Well HIC manager didnt ring back, so basically - f*ck em. If they cant be bothered to get nearly £800 out of me, then their stupid. I would probably have paid the extra money they quoted if theyd have been apologic, or even just offered me a small discount.

But, ill wait till next year. Hopefully, being 21 might reduce the premium a bit.

Matt

Insurance: Where do i stand?

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