"The forth emergency service"

Jan 31, 2005 9 Replies

A bit OT but never mind.



Planning a couple of trips to France this year, one offroading and one family trip.



I phoned the AA to ask about cover for 4 days in France (this level of cover used to be free with membership).



They will cover the trip but give me a £ 37.00 charge for the age of the vehicle (over 11 years) that's OK I can cope with that.



It was when the girl read the terms and conditions, they will recover your vehicle back to the UK, but only up to its value !!!!!



Say for example my 200 disco is worth 2,500 that is all they will spend on recovering my car. So if I go to the south of France I will have to pay for the recovery from Paris back !!!.



For the same cover I could take for example an eleven + year old Bentley and be assured that they would bring the car ALL the way home.



I don't think the AA will be getting anymore business.



The Caravan club quoted slightly less and have no total restriction on recovery cost.



So if you are in the AA don't even consider takings a SIII any further than Calais !!!


Hi Marc,

I see the point you are making, But !

Why will it take 2500 to get it back to just Paris ?

Steve

marc composed the following;:

It doesn't take £2500 to recover a car from South of France to Paris. Something sounds implausible there, is that what she actually said ?

Well, don't bother with Green Flag either - no cover on a 110 because it's got more than 8 seats.

Oh how I long for the days when AA/RAC were clubs without shareholders.........they can waffle on about fixing 8 out of 10 cars on the roadside, but fail to mention all the get-outs. As for AA insurance.....

Richard

In article , Paul - xxx writes

No you are absolutely right I just used it to illustrate their ridiculous rule.

But if your vehicle was of a lesser value it would leave you in an interesting situation.

Try LR assistance, £ 137 for year, recovery from LR type places , Euro cover included with translation etc, free car if yours is immobile. Not trying to gain fee from em but the times I have needed them, brilliant service by a LR technition not some spotty yuf

I think the AAs overseas cover is very expensive. I compared it to the Dutch and German automobile clubs, and there it is included in the extended membership, and covers up to (I think it was) 6 weeks holiday cover, inc. repatriation.

When I emailed the AA about this I got a useless reply about not being able to comment on unknown services. I would have thought sister-organisations are not unknown, and anyway, if I can look on their websites surely the AA must be able to.

Pieter

Could happen in different circumstances though...

With RAC commercial cover (never again!) you can get EU-wide pay-as-you-use cover on vehicles too heavy for the normal cover. (i.e. >3.5 tonnes) Great. Except that they offer you a £90 roadside repair OR a £200 per hour tow-away service. And that's just in the UK! If the guy comes to fix at the roadside and can't - you still pay for him, and then for the tow.

They're absolutely uncharitable about going five minutes over the hour too, and in my two experiences the mechanics were so dumb they wasted most of the time they eventually charged for. For example, I was charged an extra hour because they didn't bring a low-loader at first even though I'd advised them on the phone that the rear wheels of the truck couldn't be disconnected from the gearbox no matter how hard they tried, and the overhangs meant lifting the back was no-go... so they couldn't tow it. Eventuall bill £480 BEFORE any repairs were done.

Anyway, the point was that in this unlikely situation (needing to get the vehicle home, not to a local garage) I can imagine easily racking up more than £2500 to get across France!

Yikes. K

I would check the max gross weight in the small print too - introduced by the AA a year or so ago but also featured in the small print of most of the others. Direct Line was the only one I could find that didn't rule out my 110 on this basis - used them once and were ok but only took the truck home, didn't attempt a roadside repair (don't know about Europe cover, wouldn't trust the truck to get me that far anyway!)

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